Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

           

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

You can set your address, phone number, email and site description in the settings tab.
Link to read me page with more information.

Returns Policy

Return Policy

If You Receive A Damaged Or Incorrect Item:
Please report it to us within 15 days of the invoice date. We will send you a UPS return label with a pre-assigned return authorization (RA) number. Upon receipt of the damaged or incorrect item, we will send out a new item immediately (unless it is back-ordered, in which case we will contact you). All returns must be received within 30 days of the invoice date in order to receive a replacement.

If You Are Not Happy With The Item You Ordered:
Please let us know within 15 days of the invoice date. We will issue you a return authorization (RA) number. Upon receipt of the item, we will credit your account the original purchase price (less shipping).

For all returns, please mark the carton “ATTENTION RETURN DEPT”.  The Return Authorization number must appear on the carton to the left of the return address.

We will not be able to accept your return if it arrives back to our warehouse greater than 30 days from the invoice date or if it is not accompanied by a Return Authorization. Please call 201-407-0909 for any concerns.

Return Policy

WE STAND BEHIND EVERYTHING WE SELL. IF YOU ARE NOT 100% SATISFIED WITH YOUR ITEM, YOU CAN RETURN IT FOR A REPLACEMENT OR REFUND IF THE ITEM HAS A DEFECT IN OUR WORKMANSHIP.

Please know that every piece of wood is unique and we cannot control this. If it is left in the sun, it will age. If it is left outside for long periods, it will age. If it gets really, really old, it will age.

If You Receive A Damaged Or Incorrect Item:
Please report it to within 15 days of the invoice date. Upon receipt of the damaged or incorrect item, we will send out a new item immediately (unless it is out of stock, in which case we will contact you). All returns must be received to us within 30 days of the invoice date in order to receive a replacement.

If You Are Not Happy With The Item You Ordered:
Please let us know within 15 days of the invoice date. We will issue you a return. Upon receipt of the item, we will credit your account the original purchase price (less shipping).

For all returns, please mark the carton “RETURN” to the left of the return address.

We will not be able to accept your return if it arrives back to us greater than 30 days from the invoice date. Please call 201-407-0909 for any questions or concerns.